Government Certificate Course in Retail Management
This course is recognized by Yashwantrao Chavan Maharashtra Open University (YCMOU) and MKCL. YCMOU will provide the Mark Sheet and MKCL will provide the Expert Certificate subject to fulfillment of requisite criteria. Expert certificate is provided as the appreciation of additional work for the said course in form of mini-projects.
Introduction to KLic Retail Management- Retail industry in India is undoubtingly one of the fastest growing retail industry in the world. The retail industry includes shopping centres to malls to huge complexes with shopping, entertainment and food all under one roof.
- This course includes topics such as Augmentative Reality (AR) and Virtual Reality (VR) which are future applications in Retail Sector.
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Why Retail Management?
- The upcoming trends
- The structure of old and new retail market
- Various opportunities in retail sector
- Various Government policies to support your business
- Taking your existing retail business ahead with online retailing.
Who is the right audience to Acquire / Learn Retail Management?
Well, many retail managers worked their way up to the position from the sales floor, but it's easier to land the job if you do have a degree. Most have a bachelor's in business administration and some even have an MBA. For those without a degree, internal training and development programs will help to propel you forward.
What are the Benefits / Opportunities / Learning Outcomes after completion of MS-CIT Course?
Enhanced Sales Competence
To satisfy the sales expertise needed in the fast paced industries, the curriculum of retail management diploma program will educate aspirants on how to connect with customers, sell products, and build consumer loyalty. These are talents that can be applied in a variety of different domains of work.
Develop Leadership Skills
To ensure that aspirants have a firm grasp on management, administration, and leadership abilities, the tailored retail management studies cover topics such as sales and promotional techniques, international retailing, and planning. Such skills are welcomed in every prospective job industry and are highly beneficial for career advancement.
Improve Analytical Abilities
Gain professional characteristics that include the capacity to think critically, evaluate facts, make tough decisions, and solve complicated situations.
Learn To Comprehend
Every aspect of our lives requires comprehension. Industries highly value employees who know how to comprehend with the consumer to deliver the exact product and communicate to convince and represent a brand’s value. An individual who knows to comprehend would never fail to negotiate even when it comes to their career growth.
Excellent Job Opportunities
With the standards of a postgraduate diploma in retail management and the skills taught are definite to expose learners to a multitude of career opportunities.
Course Curriculum / Syllabus?
- Introduction to Retail
- Key terminologies used in Retail
- Types of Retail Outlets
- Financial Aspects
- Legal Aspects
- Retail Mechanism
- Consumer Behaviour and Expectation
- Communication in Retail
- Handling Difficult Customer
- Category Management
- Pricing in Retail
- Store Operations
- Retail Merchandising
- Retail Marketing
- Multi-channel Retailing
- Challenges in Retail
- Factors to consider before buying a franchise
- Hiring & Managing of Human Resource
- Customer Retention
- Technologies in Retail
- Trends in Retail
- Case Studies
MS-CIT Skills – Computer & Smart phone Skills, Smart Typing Skills, Digital Skill for Daily Life, Digital India Skill, 21st century Study Skill, MS Office Skills, Job Readiness Skills, Remote Working Skills, Go Green, Digital Etiquettes, Ergonomics, Cyber Security Skills.
